Home > Phone & SMS Communication Policy

Phone & SMS Communication Policy

Effective Date: [Effective Date]

Last Updated: [Last Updated Date]

Phone Number Use and SMS Communications

Top Group Management LLC uses phone and SMS/text messaging to communicate with clients, prospective clients, and individuals who request information about our services.

We respect the privacy of your phone number and only use mobile information for legitimate business communications and for purposes consistent with the consent you provide.

How We Use Your Phone Number

When you provide your phone number to Top Group Management, we may use it to communicate with you regarding:

  • Responses to your questions or inquiries
  • Consultation requests
  • Appointment confirmations and reminders
  • Service-related updates
  • Client support and follow-up communications
  • Information you specifically requested
  • Other communications related to your existing or requested service 

We will not use your phone number for purposes unrelated to your relationship with Top Group Management without appropriate consent.

SMS Consent

You may choose to provide consent to receive SMS/text messages from Top Group Management.

By providing your mobile phone number and agreeing to receive text messages, you consent to receive SMS communications from Top Group Management LLC at the number you provided.
Consent to receive SMS messages is not a condition of purchasing any goods or services.

Message Frequency and Charges

Message frequency may vary depending on your interaction with Top Group Management and the services you request.

Message and data rates may apply according to your mobile carrier and service plan.

Top Group Management is not responsible for charges imposed by your wireless carrier.

Opting Out of SMS Messages

You may stop receiving SMS messages from Top Group Management at any time by replying STOP to a message.

After you reply STOP, you may receive a final confirmation message confirming that you have been unsubscribed.

If you need assistance with our SMS communications, reply HELP or contact us directly using the information provided below.

Mobile Information Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Top Group Management does not sell, rent, or provide your mobile phone number or SMS consent information to third parties for their independent marketing or promotional use.

Information may be shared with service providers when reasonably necessary to support the delivery of our communications or business services, subject to applicable privacy and contractual requirements.

How We Protect Your Information

We take reasonable measures to protect phone numbers and other personal information provided to us against unauthorized access, misuse, loss, or disclosure.

However, no electronic communication or data transmission system can be guaranteed to be completely secure.

Changes to This Policy

Top Group Management may update this Phone & SMS Communication Policy when our communication practices, technology, services, or applicable requirements change.

When changes are made, we may update the Effective Date or Last Updated Date shown at the top of this page.

Contact Us

If you have questions about our phone or SMS practices, please contact:

Top Group Management LLC
Email: [Email Address]

Phone: [Phone Number]]

Website: [Website]

Location: [ Massachusetts ]

Recommended SMS Consent Checkbox for Your Website

For your website form, I recommend using a separate unchecked checkbox with language like:
  • I agree to receive SMS messages from Top Group Management LLC regarding my inquiries, appointments, services, and account-related communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase. Please review our Privacy Policy and Phone & SMS Communication Policy.
Scroll to Top